State of the CIO 2020

State of the CIO 2020 Executive Summary

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According to the 2020 State of the CIO, which surveyed 679 IT leaders and 250 line of business (LOB) participants, CIOs continue to devote less time to traditional functional responsibilities like expense management and optimizing IT performance. Although security management is currently a top activity for CIOs (45%), this is down from 51% in 2019 and is expected to decrease to 27% in the next three years. Functional activities such as cost control/expense management also decreased from 2019 (down four percentage points to 29%), while strategic tasks such as identifying opportunities for competitive differentiation jumped four percentage points to 25%.